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Frequently Asked Questions

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Browse the following frequently asked questions about Western Archives:

 

1. What services do you provide?

Western Archives provides a wide range of document solutions for businesses of any size, including:

  • Records Management
  • Secure Shredding
  • Document Imaging
  • E-Doc Solutions
  • Media Storage
  • Document Boxes

2. What industries do you have experience working with?

At Western Archives, our highly qualified staff have previous experience providing document solutions for the following industries:

  • Accounting
  • Financial
  • Healthcare
  • Legal
  • Energy
  • Insurance
  • Public Sector
  • Retail
  • Transport
  • Government
  • Manufacturing
  • Non-profit
  • Small & Medium Business
  • Education / Post-Secondary

3. How much do your services cost?

Depending on the size and scope of project you wish to have completed, prices will vary.

Please click here to request a quote online.

4. My business has thousands of written documents. Do you provide onsite document destruction?

Yes, we have portable shredding equipment in order to provide you with the option of having all of your documents destroyed on site where they are stored.

Whether you are looking to establish secure shredding consoles right at your location, or you require a one-time job, Western Archives can help you get the job done right!

5. Is your shredding process environmentally friendly?

Yes, one of the main values at Western Archives is to assist in ensuring a healthy planet now, and for future generations.

This is why we guarantee 100% of the paper we destroy is diverted from landfills and sent to be recycled.

6. How will I know my documents have actually been destroyed?

At Westren Archives, we provide you with the peace of mind that your documents have been destroyed in full by presenting you with a certificate of document destruction upon the shredding of your physical information.

7. What measures are in place to ensure my documents will be stored safely?

Western Archives truly values the privacy and security of the documents you have trusted us to store. That's why we provide:

  • Around the clock monitoring of all storage areas
  • Total Facility Environmental Controls
  • Custom identification barcode
  • Real-time tracking in secure transit

8. Do you provide flexible electronic document management options for businesses with lower budget space?

Yes!

We understand that not every business can afford to purchase the expensive software solutions for electronic document management.

That's why we have created a solution that allows businesses of any size to go digital, without unreasonable expenses.

Our solution involves providing full electronic options, such as:

  • Electronic repository
  • Retention policy modules
  • Workflow automation
  • E-forms

In addition, we also offer hybrid options that suit small and medium sized businesses with lower budgets.

9. What are your hours?

Monday: 8:30am - 4:30pm
Tuesday: 8:30am - 4:30pm
Wednesday: 8:30am - 4:30pm
Thursday: 8:30am - 4:30pm
Friday: 8:30am - 4:30pm
Saturday: Closed
Sunday: Closed

10. Where are you located?

Edmonton Shredding Depot/Drop-Off:
Unit #200 11603 - 180 Street
Edmonton, AB
T5S 2H6

Main Office:
11366 - 269 Street
Acheson, AB
T7X 6E1

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